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Mediquip Service Extranet

Mediquip Service Extranet
A step closer to the paperless office

Mediquip is a market leading biomedical equipment supplier and service provider. They are an organisation that continually strives to utilise information technology and the power of online computing to streamline their business systems, so when they approached findshorty in late 2006 to help them manage their massive and rapid expansion, we were extremely excited about the possibilities.

Website Portfolio - Mediquip.com.au

See what Mediquip had to say about working with findshorty

The Brief

Create an extranet application for the online management of an existing database of over 2000 clients, over 3000 serviceable assets and almost 70,000 historical test results, delivering precise data on individual asset service and repair histories.

The Solution

An initial two month consultation and analysis phase allowed the findshorty developers to grasp the complex internal business systems of Mediquip, and to create detailed plans for the various development cycles that were needed to turn the concept of a paperless system into a reality.

What resulted is a powerful but extremely user friendly online application, which allows the team of Mediquip technicians to view summary or detailed information of any customer’s inventory, and full historical data on test results, services, repairs and collaborative notes for any customer, asset, service or repair.

The application also allows managers to assign upcoming service jobs or repairs to technicians in the field, track any job’s progress, transfer and manage stock and view detailed logs of any historical job.

The Response

I have been dealing with Ian Young and findshorty during the past two years and have always been impressed with the level professionalism and work ethic offered by findshorty.

Throughout the construction of our service extranet, findshorty operated with dedication to the cause and the benefits our company is receiving through this construction are immeasurable.

I would have no hesitation in recommending findshorty for any similar project and look forward to working with Ian and the team for many years into the future.

Kurt Hogan, Mediquip



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